Digital banking has led to significant transformation in the banking industry in Europe, defined by seamless digital experiences, robust security measures, and a relationship between financial institutions and their clients. Pursuing innovation, customer-centric strategies, and technological convergence remain the critical factors behind the ongoing developments within the sector.
In this regard, one of the significant trends shaping the digital banking landscape is the rise of fintech disruptors. These challenge the traditional banking model by offering customers alternative solutions like mobile banking apps and peer-to-peer payment platforms, prioritising efficiency, accessibility, and user-centric design.
Open banking allows banks to collaborate with fintech firms, providing customers access to various financial services through a single platform. Contactless transactions, mobile wallets, and cryptocurrencies have achieved widespread dissemination in the digital payments space. Likewise, the integration of artificial intelligence (AI) has opened new avenues, with machine learning algorithms being deployed to analyse vast datasets, providing financial institutions with valuable insights into customer behaviour, preferences, and risks.
In this edition of Financial Services Review, we showcase the top Digital Banking Solutions Providers in Europe aimed at providing clients with feasible and effective digital banking solutions. Among the featured companies is NF Innova, whose FINTENSE platform offers banks cloud-based, fully automated digital solutions to reduce their standard deposit, credit and loan processing time.
The magazine also features the expert perspective of Tomas Stegura, Head of Digital, CSOB, who shares enormous potential of AI to enhance control procedures, particularly in combating money laundering and ensuring the security of our client’s finances. Other industry experts featured include Joy Huesmann-Overmeer, Global Head Process Management & Optimisation for KYC Operations, Deutsche Bank [ETR: DBK], and Jesús Díaz Barrientos, Head of Finance at DO & CO AG. We hope these valuable insights from industry leaders featured in this edition will assist you in making informed decisions for your businesses.
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